About Me

A longtime qualitative researcher and recent graduate of the Strategic Design and Management program at the Parsons School of Design, I am a naturally curious individual who enjoys asking questions. I help my clients make informed decisions and build design solutions in a collaborative environment.

My background in research and user experience help me to approach projects with empathy and a unique perspective on the digital user. I enjoy working with new people and learning about their experiences through moderating UX sessions, interviewing, workshop facilitation and prototyping.

In my current role at Valley Bank I deliver compelling insights to drive product decisions. As a freelancer, I deliver qualitative research for digital consumer teams at major healthcare organizations by studying, analyzing and benchmarking the user journey across insurer, provider and retail pharmacy platforms.

Please contact me to discuss how I can help you make impactful changes within your industry through actionable insights and recommendations to improve the digital customer experience.

Contact

mammira1@gmail.com

Education

Parsons School of Design, New York, NY
MS, Strategic Design & Management
2019-2021

Ithaca College, Ithaca, NY
BS, Communication, Management & Design
2010-2014